Thursday, November 22, 2012
Email actually tricks the brain.
When we sit at the keyboard typing out our message, the brain assumes that all the other clues that signal the emotional part of that message go out, too. If someone assumes the message they just sent was positive, research shows, the receiver is more likely to take it as fairly neutral. If the sender thinks the message was neutral, the receiver is more likely to read a negative spin into it. -NYTimes