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Thursday, September 24, 2009

Chapter 3: Ethical Speaking and Listening

This chapter summary is written by the authors of the authors of the text, "Public Speaking, the Evolving Art (ISBN-13:978-0-534-636727-9). It is a summary and should not take the place of reading the textbook or using the other resources provided on Angel by the publisher, course instructor or school.

Chapter Summary

Ethical communication provides a foundation for effective public speaking and listening. Ethical speakers present accurate and balanced information, carefully researching their topics, using reliable sources, and adhering to copyright laws. Plagiarism is a particularly pressing ethical problem. By recording the sources for your information, referring to those sources in your speech, and listing each source in a written bibliography, you'll avoid plagiarism. Thoroughly preparing for your presentation, using language appropriate to your audience, and giving your speech in a manner that demonstrates respect for the audience help create a productive communication climate.

Audience members also have ethical responsibilities. Ethical listeners give speakers undivided attention, respect diverse perspectives, and listen to the entire speech before making a final judgment. In addition, both ethical speakers and listeners demonstrate genuine sensitivity to cultural differences.

Effective listening helps speakers and listeners connect comfortably with each other. Lack of commitment, jumping to conclusions, becoming distracted, poor note-taking, and asking inappropriate questions detract from the public speaking experience. When listeners become fully engaged, they create a meaningful dialogue between speaker and audience.

Ethics Resource Center
With a focus on institutions and leadership,
the Ethics Resource Center includes
information on organizational,
individual, and global ethics.
http://www.ethics.org
International Listening Association
The International Listening Association
is a scholarly group dedicated to
research on listening.
The website includes listening
tests and assessment, resources,
exercises, facts, and quotes.
The Listening Factoids page
is especially interesting and
surprising. For example,
did you know that
85 percent of what we know
we learn from listening?
http://www.listen.org
Markkula Center for Applied Ethics
The Markkula Center for Applied Ethics
offers extensive information
on the pragmatics of ethics.
This informative website includes
a section regarding
“A Framework For Ethical Decision Making.”
This framework can help both speakers
and listeners as they face
ethical dilemmas in public speaking.
http://www.scu.edu/ethics
Plagiarism.org
Designed for students and instructors,
this site explains types of plagiarism
and provides tools you can use
to avoid plagiarism.
http://www.plagiarism.org
United States Copyright Office
The U.S. Copyright Office,
part of the Library of Congress,
was established in 1897.
The website includes basic information
about copyright law and policy,
including fair use.
You can also find out
how to copyright your own work.
http://www.loc.gov/copyright

1 comment:

Kimberly said...

COM101-550

I totally agree that listening is extremely important. I myself have a hard time trying stay focused on something that I have no interest in. I am however getting better by forcing myself to listen by taking notes.